Terms and Conditions
Payment
We accept Visa, Mastercard and American Express . Net 10 days on approved open accounts. Past
due invoices are subject to a 2% monthly interest charge. If you would like to establish credit,
you can do so by calling our Sales Department at 803-788-3184.
Returns
If you are not 100%satisfied with your order, please contact our Sales Department.
All returns must be authorized by RMA (Return Material
Authorization). Items you have received that are over 90 days old
are non returnable. All Stock Items are subject to a 20 %
re-stocking charge and non stock items & non defective
products are subject to a 25% restocking charge. You will be
responsible for freight charges to return the merchandise and for
the freight charge(s) of the original shipment. Any shipment refused
or returned without a prior RMA Number and approval will be subject to a
30% re-stocking fee plus the freight expense of package(s) being
returned. Claims for non delivery delivery must be reported within
14 days. In case of damaged shipments, you must inspect items
being received and have the delivering carrier note on their
manifest the accessed damage. The delivering carrier is
responsible for damages while in shipment. Shortages must be
reported immediately. Please inspect your shipment and insure that
all items have been received according to the packing slip.
Minimum Order Charge
Any orders which does not total $ 40.00 or more will be subject to minimum charge amount of $3.00.
Special Order / Custom Items
All special order or custom merchandise is non returnable. There is a $40.00 processing
fee for any cancellations of special or custom orders. Once a
custom or special order has been placed into production, the order
cannot be cancelled.
Pricing
Due to unstable market conditions which are out of our control, Prices are subject to
change without notice. Prices shown on item(s) are based on
purchases in quantity brackets indicated on product pages. Example
....... In the brackets 1-3, the price shown is per case or per roll.
If the price shown is 20.00, then it would be 20.00 for quantity
of one (1). For large quantities or custom items, Please click
below on
Custom Quote Request to receive
pricing.
Taxes
User(s) will be responsible for any applicable sales or use tax, duties,
or other governmental taxes or fees payable in connection with
your purchase. If you do not pay such sales or other tax or fee on
a transaction, you will be responsible for such taxes or fees in
the event that they are later determined to be payable on such
sale, and, and Company reserves the right to collect such taxes or
other fees from you at any time.
Freight
Freight charges are F.O.B. Shipping Point unless otherwise specified when purchasing
a product. Some items qualify for free freight as noted when
when placing an order on line. Any free freight charge is based
on the qualifying quantity purchase and must be shipped within
the United States Boundary. Free freight is based on shipping to
a designated place of business, commercial and within the United
States. Residential deliveries are subject to extra charges assessed by the
delivering carrier and will result in extra charges. If this should apply
then you will be notified by email or phone. If you need a delivery appointment
you should enter this in the COMMENT sections of your order with contact name
and phone number.
Deliveries
IMPORTANT NOTICE ..... Please Read Carefully.
The following special deliveries require additional charges and will
be added to the freight charges if applied by the common
carrier. If you are asked by the
delivering carrier if you want inside delivery or lift gate
service, Please tell them NO as there are extra charges for
the services and you will be responsible for payment.
Inside Delivery
Inside Multiple Level Delivery
Residential Delivery
Deliveries requiring a pallet jack or use of a lift-gate
Wait time
Re-delivery or Rescheduled delivery
Delivery to prisons, military installations, state, governmental agencies, schools, colleges
or any other location requiring special instructions or restrictions of delivery.